Download PDF The Manager's Desk Reference, by Cynthia Berryman-Fink, Charles B. Fink
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The Manager's Desk Reference, by Cynthia Berryman-Fink, Charles B. Fink
Download PDF The Manager's Desk Reference, by Cynthia Berryman-Fink, Charles B. Fink
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The first edition of this book was published in 1989, selling 30,000 copies worldwide. This second edition is comletely updated, with new chapters on diversity, change management, AIDS, managing employees with disabilities, managing contingent workers, family-friendly and much more. This reference book provides fast facts and practical tips on how to prevent, pinpoint and solve the "people problems " that arise on the job: supervising others, interviewing job candidates, running meetings, conducting performance appraisals, resolving conflicts and delivering presentations.
- Sales Rank: #4787664 in Books
- Published on: 1996-09-06
- Original language: English
- Number of items: 1
- Dimensions: 1.40" h x 6.36" w x 9.34" l, 1.10 pounds
- Binding: Hardcover
- 382 pages
From Library Journal
This work is a helpful and practical reference tool for the busy manager who doesn't have the time to stop and research a topic. Forty-three areas, ranging from assertiveness to women and minorities in the workplace, are presented in an alphabetical arrangement. Each subject is discussed in an essay averaging about eight pages and is followed by an annotated bibliography. Emphasis is on the human relations aspects of management and how to deal with "peers, supervisors, subordinates, customers, the public, the press, etc." The pieces are well written, balanced, and thorough enough to satisfy most readers. Recommended for academic and public library collections.
- Robert Logsdon, Indiana State Lib., Indianapolis
Copyright 1989 Reed Business Information, Inc.
Review
The Manager's Desk Reference (now in a new, expanded 2nd edition) provides a wealth of information for anyone with managerial responsiblities in an easy to find and easy to digest format. Each entry (diversity, change management, AIDS in the workplace, preventing workplace violence, quality, innovation, ethics, etc. ) provides a clear, succinct explanation of the issue, plus strategies for mastering the skills involved. And the entries are arranged in a useful A-to-Z format, with cross references and suggestions for further reading throughout. The Manager's Desk Reference is the perfect starting point for new managers just learning the ropes and serves as a ready reference for experienced supervisors, managers, executives or administrators who need to refresh their memories or brush up their knowledge of various management issues. The Manager's Desk Reference is the managerial reference work and belongs on all management school, business, and community library reference shelves. -- Midwest Book Review
About the Author
"CYNTHIA BERRYMAN-FINK, Ph.D. (Cincinnati, OH) is a professor in the Department of Communication at the University of Cincinnati. She is the author of four books, including the first edition of The Manager's Desk Reference.
CHARLES B. FINK (Cincinnati, OH) is president of Fink, Inc., a consulting and training firm."
Most helpful customer reviews
0 of 0 people found the following review helpful.
Excellent for moving your Organization
By David J. Campbell
I convinced my organization to purchase this for each of it's 110 supervisors and 8 managers. We used it at the bi-monthly meetings as a training topic and to help us begin to share a similar language.
I suggest you buy and provide many, many bioks for supervisors and managers to help keep us current and thinking!
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